Terms of Enrollment
Cancellation and Settlement Policy
An enrollment agreement may be canceled provided that the school is notified of the cancellation in writing by mail or by email. If such cancellation is made, the school will promptly refund all tuition and fees paid less a registration fee or cancellation fee, as outlined below. This provision shall not apply if the enrollment is less than 14 days prior to the start of classes.
Tuition for one-day and two-day courses are due in full at the time of registration. Refunds will be issued up to 14 days before the start of your class. Beyond the deadline, you may use your tuition credit towards another course, if available. There is a $15 change fee to reprocess your paperwork, change your registration and re-enroll you in the new class. Once your class has started there are no refunds.
For the MDA001 full course, there is a non-refundable $65 registration fee. If the student is not accepted into the MDA training program, all monies paid by the student shall be refunded less this registration fee. Once accepted, an $875 tuition deposit is required to reserve your seat. An executed payment option agreement for the balance of tuition is due before you are considered fully enrolled in the program. Should you decide to withdraw, tuition is refundable up to 14 days before the start of class less your deposit and registration fee. Once your class starts, refunds for tuition shall be made in accordance with following provisions:
- A student who starts class and withdraws before week 3 will be entitled to a 75% refund of tuition and laboratory fee less the deposit, registration fee and distributed textbooks or supplies.
- A student who starts class and withdraws before week 6 will be entitled to a 50% refund of tuition and laboratory fee less the deposit, registration fee and distributed textbooks or supplies.
- A student who starts class and withdraws on or after week 6 will not be entitled to a refund of the tuition and fees.
The school shall make the appropriate refund within thirty days of the date the school is able to determine that a student has withdrawn or has been terminated from a program. Refunds shall be based upon the last date of a student’s attendance or participation in an academic school activity.
Complaint or Grievance Procedure
All student complaints should be first directed to the school personnel involved. If no resolution is forthcoming, written complaint shall be submitted to the director of the school. Whether or not the problem or complaint has been resolved to his/her satisfaction by the school, the student may direct any problem or complaint to:
NORTH CAROLINA COMMUNITY COLLEGE SYSTEM
Academic and Student Services
Office of Proprietary School Licensing and Services
Attn: Mr. Scott Corl, Executive Director
5001 Mail Service Center
Raleigh, North Carolina 27699-5001
Phone: (919) 807-7061
Fax: (919) 807-7169