Is Planet DDS SOC 2 compliant? Why does this matter?
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Is Planet DDS SOC 2 compliant? Why does this matter?


Planet DDS takes privacy and data security very seriously and now has SOC 2 Type 2 certification, an industry-standard third-party verification of our data privacy measures. 

What is SOC 2 Type 2 Certification?

SOC 2 Type 2 certification is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA) that evaluates the effectiveness of a service organization’s controls over time, specifically in relation to security, availability, processing integrity, confidentiality, and privacy. Unlike SOC 2 Type 1, which assesses controls at a single point in time, Type 2 examines their effectiveness over a period, typically six to twelve months. 

Why is SOC 2 Type 2 Certification important for dental practices and state and federally-funded public health clinics?

SOC 2 Type 2 certification is crucial for dental practices and public health clinics because it ensures that their software provider adheres to stringent data protection standards. This certification provides practices with the confidence that their and their patients’ sensitive data is securely managed, reducing the risk of data breaches and enhancing trust in the software provider.

How does Planet DDS’s SOC 2 Type 2 Certification benefit dental practices?

Planet DDS’s SOC 2 Type 2 certification benefits dental practices by offering: 

  • Enhanced Data Security: Assures practices that their data is protected by rigorously tested and verified security measures. 
  • Increased Reliability: Demonstrates Planet DDS’s commitment to maintaining operational integrity and availability. 
  • Compliance Assurance: Helps practices meet regulatory requirements and industry standards for data protection. 
  • Trust and Confidence: Strengthens the trust between dental practices and Planet DDS, knowing that their data is handled with the highest care.

What makes Planet DDS’s SOC 2 Type 2 Certification stand out in the dental software industry?

Planet DDS stands out because it is the first dental practice management solution provider to achieve SOC 2 Type 2 certification for all its products (Denticon, Cloud 9, Apteryx, and Legwork). This achievement underscores our leadership in the industry and our commitment to setting new benchmarks for data security and privacy. It reflects our dedication to providing secure, reliable, and compliant cloud-based solutions to dental practices.

How does SOC 2 Type 2 Certification fit into Planet DDS’s overall approach to data privacy and security?

The SOC 2 Type 2 certification is a cornerstone of our comprehensive approach to data privacy and security. It complements our multi-layered encryption, world-class infrastructure, and stringent access management practices. This certification is a third-party validation of our efforts to ensure the highest standards of data protection, aligning with our mission to deliver secure and reliable dental software solutions.

What steps did Planet DDS take to achieve SOC 2 Type 2 Certification?

To achieve SOC 2 Type 2 certification, Planet DDS underwent a rigorous audit process that assessed our data management practices, security protocols, and compliance with the five trust service principles. This involved demonstrating the effectiveness of our controls over a significant period, implementing best practices for data security, and continuously monitoring our systems to ensure their integrity and reliability.

How can dental practices verify Planet DDS’s SOC 2 Type 2 Certification?

Dental practices interested in verifying our SOC 2 Type 2 certification can request more information directly from us. We are transparent about our security measures and are happy to provide documentation and further details to current and prospective clients who wish to understand how we protect their data.

What future plans does Planet DDS have to enhance data security and privacy?

Planet DDS is committed to continuously improving our data security and privacy measures. We plan to stay ahead of emerging cybersecurity threats by updating our protocols, investing in advanced technology, and undergoing regular audits to maintain our SOC 2 Type 2 certification. Our goal is to ensure that our clients always have the most secure and reliable dental practice management solutions at their disposal.



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